Process Innovation Product Innovation Technology
The Challenge of Digitizing Services
IntroductionMacroeconomic LevelUnclear Definition And Measurement Of Digitization.Lack Of Digitization Impact Assessment Tools.Policy Imperatives Focused on Taxation of ICT. Microeconomic Level Digitizing Services: Fragmentation Digitizing Services: Resistant CultureDigitizing Services: Change ManagementDiscussionConclusion: Digitizing ServicesReferences Introduction The challenges of digitizing services are multiple; however, the benefits are considerable if successful. It has been called “one of Read more…