Spear Phishing in Critical Infrastructure: Potential Applications of Mixed Methods Action Research

“Amateurs hack systems, professionals hack people.”  – Bruce Schneier, American cryptographer and writer. AbstractIntroductionThe Problem: Spear PhishingA Potential Solution: Mixed Methods Action Research (MMAR)Problem + Solution: MMAR and Spear PhishingConclusionReferences Abstract Spear phishing is a growing attack vector in critical infrastructure sectors. The majority of cybersecurity literature focuses on presenting technical solutions to technical problems; due … Read more

Cybersecurity Culture: A Definition and Maturity Model For Critical Infrastructure

“If you get the culture right, most of the other stuff will just take care of itself.” – Tony Hsieh, CEO of Zappos Abstract As the world becomes more interconnected, cybersecurity continues to be a growing concern in critical infrastructure environments. Neither policies and procedures nor technical solutions can consider all possible scenarios; however, an environment … Read more

Should every company establish a virtual community to benefit from user input? 

As part of my Masters of Applied Science in Technology Innovation Management, we were regularly asked questions about the use of technology. This is the response to one of the questions. Should every company establish a virtual community to benefit from user input?  Over 80% of high-tech firms listed in the S&P 500 have virtual … Read more

The Challenge of Digitizing Services

IntroductionMacroeconomic LevelUnclear Definition And Measurement Of Digitization.Lack Of Digitization Impact Assessment Tools.Policy Imperatives Focused on Taxation of ICT. Microeconomic Level Digitizing Services: Fragmentation Digitizing Services: Resistant CultureDigitizing Services: Change ManagementDiscussionConclusion: Digitizing ServicesReferences Introduction The challenges of digitizing services are multiple; however, the benefits are considerable if successful. It has been called “one of the biggest opportunities and challenges … Read more

Economic Cyber Espionage: Issue Definition and Potential Policy Intervention Points in Canada’s Science, Technology, and Innovation & Cybersecurity Strategies

Introduction1.1       Objective1.2       Organization of the DocumentEvaluation Framework1    Key Definitions1.1       Defining Economic Cyber Espionage1.1.1        Espionage, Industrial Espionage and Economic Espionage1.1.2        Cybercrime1.1.3        Economic Cyber Espionage2    Problem Definition and Identification2.1       Impact of Economic Cyber Espionage in Canada2.1.1        Canadian Example: Nortel2.1.2        Implications for Risk Management: Government Funding2.1.3        Technology and Business Innovation Impact2.2      Current Canadian National Strategies2.3       Additional … Read more

Motivation In Online Communities

As part of my Masters of Applied Science in Technology Innovation Management, we were regularly asked questions about the use of technology. This is the response to one of the questions. Q: Is the best motivation for involving customers or virtual user communities into product development to give monetary rewards in exchange of their use … Read more

Revisiting Innovation Canada: A Call to Action (A Critical Analysis)

Introduction The Innovation Canada: A Call to Action report written by the Independent Panel on Federal Support to Research & Development (R&D) was released on October 17, 2011. The concept for this report originated from the 2010 federal budget, when a comprehensive review of support for research and development (R&D) was announced. The report has previously … Read more

Define, Design & Refine: Revisiting SR&ED as an Innovation Policy Tool

  Inspiration, intention and incentives are three of the key tenets of the innovation-focused economics espoused by Atkinson & Ezell (2012). In Canada, we already have an excellent channel for delivering incentives to upwards of 24,000 corporations annually, via the single largest source of federal government support for research and development in Canada: the Scientific … Read more

Keynote Speaker: Startup Finance Bootcamp

“Startup Ottawa is a place for budding and seasoned entrepreneurs alike to gather, learn from each other and get access to invaluable resources, and programming. Our mission is to “Promote, Provide, & Connect” the startup businesses in Ottawa. We are entrepreneur-led and committed to the long-term success and sustainability of our community. Startup Ottawa regularly … Read more